RCA/Incident Reporting Utilizing a systematic approach to identify root causes and contributing causal factors of undesired consequences makes it possible for us to reveal opportunities to prevent repeat failures. Incident investigation allows us to learn from incidents and communicate the lessons learned to both internal personnel and other stakeholders. Depending upon the depth of the analysis, this feedback can apply to the specific incident under investigation or a group of incidents sharing similar root causes at other locations or industry wide. Timely reporting of all incidents, no matter how minor, coupled with thorough investigations, provides the ability to gain important feedback by identifying and addressing the root cause and contributing causal factors of equipment failures and personnel errors. Investigation results allow leveraged solutions to be developed and implemented, which reduces the frequency and/or consequences of entire categories of incidents. Our effective auditing program provides a structured, blame-free method of proactively identifying and eliminating hazards. An organized quarterly audit is performed at each of our work locations by site and project management in conjunction with HSEQ personnel. This audit is an element within our safety program that evaluates each site’s compliance with company, customer, and regulatory requirements. Observations and discrepancies are documented, shared, and tracked to completion if it is not possible to correct those discrepancies immediately. Management Safety Audits are performed by upper levels of the HSEQ team. In addition to assessing administrative, training, and workplace conditions, MSAs focus on corrective actions progress documented from previous audits. Management Safety Audits (MSA) HSE Key Performance Indicators (KPIs) Consistent analysis of the health and safety performance of our company provides a road map of our journey. Using lagging indicators in conjunction with leading indicator tools is an effective method of identifying paths forward when addressing target areas and developing a clearly defined plan for reaching our goals and continuous improvement efforts. Incident charting/trending and comparison to regional and company-wide data allows us to identify areas of company health, safety, and environmental concerns that affect our employees and our company. Our Incident Management process focuses on a hurt based, zero-harm safety culture, and identifies both the actual and potential injury level of all our leading and lagging indicators. With the utilization of incident management software, our process has streamlined incident resolution work-flows, and has brought our trending ability of incident elements to a “real time” environment. Capturing this vital information allows everyone in the organization to see the incident mitigation processes with more clarity. The use of this process has given us an added advantage of identifying current and future incidents that fall into the same classification and/or severity level. Our incident management software simultaneously captures leading indicators such as HER0 Observations, Good Catch and Near Miss reporting, Audits, and Inspections, which offers an opportunity to proactively predict safety trends and change undesired behaviors or conditions before negative consequences arise. This process also helps to prevent incidents by identifying and analyzing root cause patterns and incident resolution bottlenecks that should be optimized. A complementary benefit of the application is its ability to subscribe to organization- wide reporting standards that allow multi-site stakeholders to see incident compositions across their job sites, reinforcing the corporate commitment to HSE goals.
Brock HSEQ Strategic Plan 2025 | 21
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